Geode Website Terms of Service

Last updated: 2026-08-26

These Terms of Service (these "Terms") are a binding agreement between you and Brady White, a sole proprietor doing business as Geode ("Geode," "we," "us," or "our") governing your use of the website at geode.whitebirds.net, including the public landing page, the client portal, snapshot pages, sample reports, and checkout (together, the "Site"). Please read them; we have tried to keep them short and in plain English.

1. Acceptance of These Terms

By using the Site, creating or accessing a portal account, or clicking a checkbox or button indicating agreement (for example, at checkout), you accept these Terms. If you are using the Site on behalf of a business, you represent that you have authority to bind that business, and "you" means both you and that business. If you do not agree to these Terms, do not use the Site.

2. Who May Use the Site

The Site is offered to businesses and business representatives. You may use the Site only if you are at least 18 years old and are using it for business purposes — evaluating, purchasing, or receiving Geode's AI-visibility audit, monitoring, and remediation services (the "Services"). The Site is not directed to consumers or to children, and we do not knowingly collect information from anyone under 18.

3. Relationship to the Client Services Agreement

If you have signed (or electronically accepted) Geode's Client Services Agreement (the "CSA"), the CSA — together with its Order Form or Statement of Work — governs the Services themselves: scope, deliverables, fees, service levels, and everything else about the engagement. These Terms govern your use of the Site, including the portal through which some Services are delivered.

Conflict rule: if these Terms and the CSA conflict on any point, the CSA controls for signed clients with respect to the Services, and these Terms control with respect to Site use by anyone else and on matters the CSA does not address. All pricing lives in your Order Form or Statement of Work; nothing on the Site is a fixed price quote unless it appears in a checkout you complete or a document you sign.

4. Portal Accounts

Portal accounts are created by invitation only. If we invite you (or your business invites you through us) to the client portal:

• You are responsible for everything that happens under your login. Keep your credentials confidential and do not share your account with anyone else; each person who needs access should have their own invited account.
• Notify us promptly at geode@whitebirds.net if you suspect unauthorized use of your account.
• You agree that the information you provide to us for your account and business profile is accurate and kept up to date.
• We may suspend or revoke portal access as described in Section 14.

5. Purchases, Billing, and Subscriptions

Payment processing. Purchases made through the Site are processed by Stripe. Your payment is subject to Stripe's own terms and privacy policy. Geode never receives or stores your full card number.

Prices. Prices shown on the Site may change at any time on a prospective basis. A price change never applies retroactively to an amount you have already paid, and for subscriptions we will give you notice of a price change before it takes effect at your next renewal, so you can cancel first if you prefer.

One-time purchases. One-time purchases (one-time reports and other packages as displayed at checkout) are charged at checkout at the price displayed.

Subscriptions. Subscription plans purchased through the Site (monthly plans as displayed at checkout) renew and bill automatically each billing period until cancelled. You may cancel at any time, for any reason or no reason, through the billing portal linked from your account — cancelling is as easy as signing up. Cancellation takes effect at the end of the current billing period: you will not be charged again after you cancel, and you keep access to the subscribed Services through the period you have already paid for. Engagements signed under the CSA follow the CSA's own termination terms (including its 30-day no-cause termination right) rather than this paragraph.

Promo codes. Promotional codes are valid only for the offer, audience, and time period stated when issued, have no cash value, cannot be combined unless we say so, and are limited to one use per customer unless we say so. We may cancel any purchase made with a promo code that was obtained or used contrary to its stated terms.

Failed payments. If a subscription payment fails, we (through Stripe) may retry the charge. If payment continues to fail after reasonable notice to you, we may suspend the Services and portal access until the balance is paid, or treat the failure as a cancellation of the subscription. You remain responsible for amounts owed for periods before suspension.

Taxes. Prices do not include any applicable sales or similar taxes, which are your responsibility if they apply.

6. Refund Policy

Every audit and report is individually prepared by a human, not generated on demand — that is the reason behind this policy:

• One-time audits and reports: non-refundable once delivered. Each audit involves real scan costs and human analysis, review, and preparation specific to your business, which cannot be returned or reused.
• Cancellation before delivery: if you cancel a one-time audit before we deliver it, you receive a full refund.
• Subscriptions: cancellation works forward only, per Section 5. There are no partial-month or partial-period refunds; you keep the Services through the end of the period you have paid for.
• Nothing in this Section limits any non-waivable rights you have under applicable law, or any different refund terms we agree to in writing in your Order Form or Statement of Work.

7. Snapshot Pages

Pages at /snap/<token> ("Snapshot Pages") are informational previews prepared for a specific business, showing point-in-time measurements of how selected AI assistants responded to customer-style questions at scan time. Snapshot Pages:

• are not an offer, a quote, professional advice, or a guarantee of any result;
• reflect a smaller scan than a paid audit and may become outdated at any time as AI models change;
• are intended for the business named on them. Do not republish, scrape, or misrepresent a Snapshot Page or its contents.

If you received a Snapshot Page and want it taken down, email geode@whitebirds.net and we will remove it promptly.

8. Acceptable Use

You agree that you will not:

• scrape, crawl, harvest, or bulk-download Site content or data, or use bots or automated tools on the Site (search-engine indexing of public pages excepted);
• resell, sublicense, or commercially redistribute the Site, reports, Snapshot Pages, or any Geode data without our written permission;
• reverse engineer, decompile, or attempt to extract the Site's source code, scoring logic, or non-public methodology, except to the extent a law says we cannot forbid it;
• probe, bypass, or interfere with the Site's security, authentication, rate limits, or infrastructure, or access another customer's portal, data, or Snapshot Pages;
• misuse promo codes, including generating, guessing, trading, or publicly posting them, or using codes not issued to you;
• upload malicious code or use the Site for anything unlawful, deceptive, or infringing;
• misrepresent Geode's reports or scores — for example, presenting a rate-based measurement as a "ranking" or as a guarantee.

We may investigate suspected violations and suspend access under Section 14.

9. Intellectual Property

The Site and everything on it — including the design, text, code, sample reports, report formats, scoring methodology and its documentation, and the GEODE name and logo — are owned by Geode or its licensors and protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Site for its intended business purposes. No other rights are granted.

Reports and deliverables you purchase are licensed to you for your own business use as described in the CSA; your business's own data and accounts always remain yours. Feedback you choose to give us about the Site or Services may be used by us without restriction or obligation.

10. Third-Party Services

The Site and the Services depend on third parties we do not control, including: Stripe (payments), Cloudflare (hosting and infrastructure), Resend (transactional email), and the AI providers whose APIs we query — currently OpenAI (ChatGPT), Anthropic (Claude), and Google (Gemini); the providers used for a given scan are named on the report. Their services are governed by their own terms and privacy policies, and their availability, behavior, and outputs can change without notice to us. We query these AI providers through their official APIs; API answers can differ from what the same assistant's consumer app shows, and we disclose this in our reports. We are not responsible for third-party services or for the content of AI model outputs.

11. Results Disclaimer; Disclaimer of Warranties

The following disclaimer appears on our landing page and reports and applies to everything on the Site:

"Results reflect AI API responses captured at scan time. AI outputs vary between runs and change as the underlying models are updated. No ranking, placement, or revenue outcome is expressed or implied."

Consistent with Google's own published guidance that no one can guarantee a #1 ranking, Geode promises a documented process and honest measurement — never a specific placement, position, score, or business outcome.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND ALL CONTENT ON IT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT ANY PARTICULAR RESULT FROM USE OF THE SITE OR THE SERVICES, INCLUDING ANY RANKING, PLACEMENT, MENTION RATE, SCORE, TRAFFIC, OR REVENUE OUTCOME. THIS SECTION DOES NOT LIMIT ANY EXPRESS WARRANTY STATED IN A SIGNED CSA OR ANY WARRANTY THAT CANNOT BE DISCLAIMED UNDER APPLICABLE LAW.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) NEITHER GEODE NOR ITS OWNERS, MANAGERS, EMPLOYEES, OR CONTRACTORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATED TO THE SITE, EVEN IF ADVISED OF THE POSSIBILITY; AND (b) GEODE'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SITE WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS YOU PAID TO GEODE THROUGH THE SITE IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (ii) ONE HUNDRED U.S. DOLLARS ($100).

This limitation is consistent with, and for signed clients is subject to, the limitation of liability in the CSA. Some jurisdictions do not allow certain exclusions or limitations; in those jurisdictions, this Section applies to the fullest extent permitted. Each part of this Section applies independently, even if a remedy fails of its essential purpose.

13. Indemnification

You will defend, indemnify, and hold harmless Geode and its owners, managers, employees, and contractors from and against third-party claims, and resulting damages, penalties, and reasonable attorneys' fees, to the extent arising from: (a) your violation of these Terms; (b) your misuse of the Site, a report, or a Snapshot Page; (c) content or data you provide to us; or (d) your violation of law or of a third party's rights. We will give you prompt notice of any such claim, and you may not settle a claim in a way that admits fault for us or imposes obligations on us without our written consent.

14. Termination of Access

We may suspend or terminate your access to the Site (including portal accounts) at any time if you materially violate these Terms, if required for security or legal reasons, or if your engagement with Geode ends. Where practical, we will give you notice and a chance to cure first. You may stop using the Site at any time. Termination of Site access does not by itself terminate a signed CSA (the CSA has its own termination terms, including the 30-day no-cause termination right), and it does not erase amounts already owed. Sections 6 and 9 through 18 survive termination.

15. Governing Law and Venue

These Terms are governed by the laws of the State of Oklahoma, without regard to conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Site that the parties cannot resolve informally will be brought exclusively in the state or federal courts sitting in Oklahoma County, Oklahoma, and each party consents to personal jurisdiction and venue there. Before filing any claim, you agree to email geode@whitebirds.net with a description of the dispute and give us 30 days to try to resolve it with you informally.

16. Changes to These Terms

We may update these Terms from time to time. When we do, we will change the "Last updated" date above and post the revised Terms on the Site; for material changes we will make reasonable efforts to give portal account holders advance notice (for example, by email or a portal notice). Changes apply prospectively only. Your continued use of the Site after the effective date of revised Terms constitutes acceptance of them; if you do not agree, stop using the Site and, if applicable, cancel per Section 5.

17. Contact

Brady White, a sole proprietor doing business as Geode
1812 Council Bluff Dr., Edmond, OK 73013
Email: geode@whitebirds.net
Website: geode.whitebirds.net

18. Electronic Acceptance; Miscellaneous

Electronic acceptance. Checking an acceptance box (including at Stripe checkout), clicking an "I agree" or purchase button, or using the Site after notice of these Terms constitutes your electronic signature and agreement to these Terms, with the same force as a handwritten signature under applicable law, including the federal E-SIGN Act and Oklahoma's Uniform Electronic Transactions Act.

Miscellaneous. These Terms, together with our Privacy Policy and (for signed clients) the CSA, are the entire agreement about Site use. If any provision is held unenforceable, the rest remain in effect, and the provision will be enforced to the maximum extent permitted. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a sale or reorganization of the business (including to the LLC upon its formation, which succeeds to these Terms automatically). Nothing in these Terms creates a partnership, joint venture, or agency relationship. Notices to you may be given by email to the address on your account or by posting on the Site.